This KYC Policy outlines the procedures for user registration, identity verification, age compliance, account management, and anti-money laundering (AML) measures for all customers of the Company. The policy is designed to ensure compliance with applicable laws and regulatory requirements.
The Company does not accept registrations or allow participation from individuals located in jurisdictions where online gambling is prohibited or restricted by law. The Company maintains a list of such jurisdictions and will block access from these locations.
Customers are required to confirm their country of residence during registration, and the Company reserves the right to request proof of location at any time. Accounts found to be in breach of this requirement will be closed and all associated funds may be forfeited.
To register as a player, an individual must:
The Company may request additional documentation and perform further checks to verify the information provided. Accounts may be suspended until satisfactory information is received.
The Company applies Enhanced Due Diligence measures in the following cases:
The Company identifies and applies additional scrutiny to Politically Exposed Persons (PEPs), their family members, and close associates. PEPs are subject to EDD measures, including:
The Company monitors all transactions for size, frequency, and pattern. Any large or unusual transactions are subject to review and may trigger EDD procedures. Examples include:
Where applicable, the Company will request information and supporting documentation to verify the source of funds and/or source of wealth, especially for high-risk customers, PEPs, or in the case of large/unusual transactions. Acceptable documents include bank statements, payslips, business ownership records, or other evidence as deemed appropriate.
The Company will suspend accounts if it cannot verify that the customer has reached the eligible age. If a customer is found to be underage, the account will be closed, transactions annulled, and funds returned as per policy. Any winnings accumulated while underage will be forfeited.
If information provided by a customer is found to be false, incomplete, inaccurate, or misleading, the Company may immediately close the account, cancel all funds, and take further action as necessary.
KYC documents will be reviewed within 30 working days from the date all requested documents are provided.